Shipping policy
We ship worldwide from our fulfillment partners, with all orders on this store shipped to addresses within the United States.
Order processing
Orders are processed within 1-3 business days (Monday to Friday, excluding holidays) after your payment is confirmed. You will receive a confirmation email as soon as your order is placed.
Shipping times and cost
Shipping is free on every order. Estimated delivery is 7-14 business days after processing. Total time from order to delivery is therefore usually 8-17 business days.
Delivery estimates are not guaranteed. Carrier delays, customs, weather, and peak seasons can extend these times.
Tracking
Once your order ships you will receive an email with a tracking number. Tracking information can take 3-5 business days to start updating after the label is created; this is normal and does not mean your package is lost.
Split shipments
If you order more than one item, they may arrive in separate packages and on different dates at no extra cost to you.
Wrong or incomplete addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If you notice a mistake, email zanevishelp@gmail.com within 12 hours of ordering and we will do our best to correct it before the order ships.
Lost or delayed packages
If your order has not arrived 25 business days after shipping, contact us at zanevishelp@gmail.com and we will open an investigation with the carrier and send a replacement or a full refund.
Duties and taxes
Prices are shown in US Dollars. Any applicable sales tax is calculated at checkout. There are no additional customs or import fees for orders delivered within the United States.
Contact
Zanevis
Email: zanevishelp@gmail.com
1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States
If you order more than one item, they may arrive in separate packages and on different dates at no extra cost to you.
Wrong or incomplete addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If you notice a mistake, email zanevishelp@gmail.com within 12 hours of ordering and we will do our best to correct it before the order ships.
Lost or delayed packages
If your order has not arrived 25 business days after shipping, contact us at zanevishelp@gmail.com and we will open an investigation with the carrier and send a replacement or a full refund.
Duties and taxes
Prices are shown in US Dollars. Any applicable sales tax is calculated at checkout. There are no additional customs or import fees for orders delivered within the United States.
Contact
Zanevis
Email: zanevishelp@gmail.com
1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States