Customer care

We're here to help

Questions about your order, shipping or your 30-night trial? Send us a message and a real person will get back to you.

  • Fast repliesWe answer every message within 24 hours, Monday to Friday.
  • ShippingFree US shipping. Ships in 24-48h, arrives in 5-10 business days with tracking.
  • 30-night trialNot sleeping better? Contact us within 30 days of delivery for a refund.

Send us a message

We usually reply within a few hours.

Quick answers

Before you write

Where is my order?

Orders ship within 24-48h and arrive in 5-10 business days. You will get a tracking link by email as soon as your order ships.

How does the 30-night trial work?

Use your mask for up to 30 nights. If it is not for you, contact us within 30 days of delivery and we will make it right with a refund.

Can I change or cancel my order?

Yes, if it has not shipped yet. Send us a message with your order number as soon as possible.

How do I wash my mask?

Hand wash or use a gentle cold cycle inside a laundry bag, then air dry.